Archive for November, 2010

Nov 16 2010

Everything you ever wanted to know about branding but were afraid to ask…..a new resource from TMS

We’ve just added another fantastic resource to our website by TMS consultant and branding expert Dave Wilson. This new resource looks at all the key aspects of branding and the impact they can have on your business. Dave argues that branding not only impacts significantly upon your marketplace, but also on the value, longevity and sustainability of your company. Find out what he has to say about all things branding here.

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Nov 08 2010

How to create a great customer experience: our consultant Mel Sallis points you in the right direction

Published by admin under Uncategorized

In an increasingly competitive world, making sure your customers are truly delighted with the service they receive at every point of contact throughout their interaction with your company remains as the one real way of differentiating what you have to offer. It’s easier said that done, of course, but that makes it even more important for businesses to get right. Get it wrong, and you become one of the crowd again, not giving your potential customers any reason to buy from you. Our consultant Mel Sallis, who has a wealth of experience in mapping the customer experience and in advising companies both large and small on how to provide their customers with a great experience, has some useful pointers in our new Resource. Take a look here.

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Nov 02 2010

It’s all in the plan: Why a solid marketing plan is crucial for your marketing activities to succeed

Published by admin under marketing strategy, SME Marketing

Creating a solid marketing plan which effectively and accurately reflects your overall marketing strategy can be a daunting prospect for even the most seasoned marketer. Where to start? How do you know what will work and what won’t? As strategic marketing consultants we like to get stuck into the nitty gritty of developing real marketing plans and seeing them bring real results. So how do we do it?

Like any good plan, your marketing plan sould be realistic and achievable and above all else - measurable. It’s also not cast in stone, so if you need to change tack or make amendments having realised something isn’t working, then it needs to be flexible enough to accommodate any changes along the way. A robust marketing plan is always a good idea, but it becomes crucial when companies are looking to grow their business by securing external funding.

To find out more about the TMS way of developing a marketing plan, click here.

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